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FAQ
How long does it take before an order is shipped?

If the item is in stock, we will generally ship the items within 48 hours. We use UPS ground to ship standard orders. Check this chart to determine shipping times.

Where can I buy Colonial Bronze Hardware?

Colonial Bronze is distributed worldwide. Use this link to find dealers in the US and Canada. For customers ouside the US & Canada, please email us here and we will do our best to find a distributor in your area.

What is the return policy of Colonial Bronze?

Colonial Bronze will accept defective hardware. If you are a distributor, you will need to contact your representative for an RMA # and return instructions. If you purchased Colonial Bronze hardware from a showroom, you will need to contact the place of purchase for specific instructions. Items may be subject to a restocking fee.

Can I customize my selection?

Colonial offers your customer greater customization capabilities than any other hardware company. Colonial will tailor its hardware to fit your customer's needs and tastes through customization of: Finish (35 seperate finishes) Overall length (up to 32" long) Center to center dimensions (from 2 ½" to 30") Projection and clearance visit our Finish center and Design center.

My question is not listed or has not been answered.

If you can't find your answer, please use our contact form. We will do our best to answer your question as promptly as possible.



Colonial Bronze Company
511 Winsted Road
Torrington, Connecticut 06790-0207
Phone: 860-489-9233   Toll Free Fax: 800-355-7903


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